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Service Desk Issue Reminders makes it easy for Jira Service Desk users to keep track of new service desk issues in Jira. See in the blink of an eye how many unresolved issues have not yet been assigned to a user.



Learn how to set up Service Desk Issue Reminders Jira Service Desk or read how to get started.

Features:

  • Service Desk Issue Reminders: Adds a reminder section to the Jira menu header that shows unassigned issues in Jira Service Desk projects.

Highlights

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A quick glance at the issue reminder header notification will show you exactly how many issues there currently are that are unresolved and have not yet been assigned to someone.


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Hovering over the notification in the Jira header show a breakdown of all unresolved issues without assignees for each project.


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Configure which users should be able to see issue reminders and where the reminders should redirect users.


Knowledge base article footer yiraphic

Service Desk Issue Reminders makes it easy for Jira Service Desk users to keep track of new service desk issues in Jira. See in the blink of an eye how many unresolved issues have not yet been assigned to a user.



Learn how to set up Service Desk Issue Reminders Jira Service Desk or read how to get started.

Highlights

A quick glance at the issue reminder header notification will show you exactly how many issues there currently are that are unresolved and have not yet been assigned to someone.


Hovering over the notification in the Jira header show a breakdown of all unresolved issues without assignees for each project.


Configure which users should be able to see issue reminders and where the reminders should redirect users.


Knowledge base article footer yiraphic