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Install SLA Alerts for Jira
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Service Desk
Go to the "apps section" of your Jira instance.
Find "SLA Alerts Lite", click "Buy now" to install the app. You can get a trial license by clicking on "Free trial".
- Go to "Manage apps" and check if the app is installed correctly.
Configure SLA Alerts for Jira
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Service Desk
Note that these settings can be overwritten on project level configuration. Once they are overwritten on project level the global settings will be ignored for that project.
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