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Install SLA Alerts for Jira

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Service Desk

  1. Go to the "apps section" of your Jira instance.

  2. Find "SLA Alerts Lite",  click "Buy now" to install the app. You can get a trial license by clicking on "Free trial".



  3. Go to "Manage apps" and check if the app is installed correctly.

Configure SLA Alerts for Jira

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Service Desk

Note that these settings can be overwritten on project level configuration. Once they are overwritten on project level the global settings will be ignored for that project.

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