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This Privacy Policy describes what personal data that Total Internet Group (“TIG”) processes Yiraphic processes about you, for what purposes such information is processed and what we do with that personal data.

TIG Yiraphic is responsible for the processing of your personal data (the Controller). However, TIG Yiraphic may also be processing your personal data in the capacity of a Processor, as further described in the “TIG “Yiraphic as Processor” section  below.

TIG strives Yiraphic strives to protect your personal data in the best possible way and to comply with all applicable laws and regulations for the protection of personal data. In the end of this Privacy Policy you find our contact details if you have any questions or concerns about this Privacy Policy or TIG’s Yiraphic’s processing of your personal data.


App: a bundle of code, resources and configuration files that can be used with a TIG a Yiraphic product to add new functionality or to change the behaviour of that product’s existing features.

Atlassian Marketplace: B2B marketplace for Apps related to Atlassian Pty. Ltd. products. TIG  Yiraphic products and third party Apps can be downloaded via the Atlassian Marketplace.

Content: Any information or data that you upload, submit, post, create, transmit, store or display in a TIG a Yiraphic Service.

Controller: means the natural or legal person or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Downloadable Products: TIG’s Yiraphic’s downloadable software products and mobile applications that are installed by customers on an infrastructure of their choice. Downloadable Products do not include Apps created by third parties, even when they are available through the Atlassian Marketplace.


Processor: Means a natural or legal person or other body which processes personal data on behalf of the Controller.

TIG ServicesYiraphic Services: Refers to our (i) Websites and (ii) our Downloadable Products.

Websites: TIG’s Yiraphic’s websites, including but not limited to, and any related websites, subdomains and pages, with an exception to certain (hyper)links linking towards companies or organisations with whom we (temporarily) work together.


Yiraphic as Processor

TIG provides the TIG Yiraphic provides the Yiraphic Services to various customers. If you are an end user of TIG’s Yiraphic’s Downloadable Products at a customer, then TIG then Yiraphic may be processing your personal data in the capacity of a Processor, in which case the customer (your employer/principal) acts as the Controller of the processing of your personal data. Our customers determine the purposes of the processing of personal data by adapting and configuring the our Downloadable Products. Such processing carried out by TIG by Yiraphic is regulated by data processing agreements with customers, whereby TIG whereby Yiraphic only processes personal data on documented instructions from the Controller. If you have any questions or requests with respect to such processing, then you should contact your employer/principal. If you are an employee of one of our customers and would no longer like us to process your information in connection with the TIG the Yiraphic Services, please contact your employer.

Collection of your Personal Data (


Yiraphic as a Controller)

This Privacy Policy applies to the information that we obtain through your use of our Websites or when you otherwise interact with TIG with Yiraphic as a representative of a customer or a possible customer.


As of the date this policy came into effect, we use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google’s Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

Cookies: TIG  Yiraphic may use cookies to collect information. Cookies are small data files stored on your hard drive or in device memory. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Websites.


Cookies: We use cookies to improve and customise TIG customise Yiraphic Websites and your experience; to allow you to access and use the Websites without re-entering your username or password; and to count visits and understand which areas and features of the Websites are most popular.


Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. Some of our pages utilise white-labeling techniques to serve content from our service providers while providing the look and feel of our site. Please be aware that you are providing your Information to these third parties acting on behalf of TIGYiraphic.

Links to Third Party Sites: The Websites may include links to other websites whose privacy practices may differ from ours. If you submit personal data to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Testimonials: We may display personal testimonials of satisfied customers on the TIG the Yiraphic Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your Information (including your personal data) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of TIG’s Yiraphic’s products and services, (d) to protect TIGYiraphic, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Business Transfers: We may share or transfer your Information (including your personal data) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Websites of any change in ownership or uses of your personal data, as well as any rights you may have regarding your personal data.

The legal basis for


Yiraphic’s use of your personal information

The legal basis for the processing of your personal data is the principle of legitimate interest (under point (f) of Article 6(1) of the GDPR), where the legitimate interests pursued by TIG by Yiraphic are the interest to be able to contact you as a customer, to promote, for support, billing or other issues, or as a possible customer regarding your interest in or questions regarding TIG’s Yiraphic’s Services and to promote the same. Regarding information collected by our Websites, TIG’s Yiraphic’s interest is to be able to understand our Websites’ visitors’ interest in order to improve our Websites and to customise our Websites for you. Regarding information collected by our Websites to identify fraudulent transactions, unauthorised access to the Websites or other illegal activities, TIG  Yiraphic has an interest to detect and monitor any such activities as a security measure.


You may opt out of receiving promotional communications from TIG from Yiraphic  by using the unsubscribe link within each email or emailing us to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. In any event such actions should be handled within one month of receipt of the request.


The personal data processed by TIG by Yiraphic are stored in the European Union or within European Economic Area (EEA). If we need to transfer data outside of the EU/EEA we will only do so if this is possible from a legal standpoint and based on a legitimate interest of TIG of Yiraphic or specific consent from the individuals. For example, if we would like to transfer your personal data to the US then we may rely on the Privacy Shield Framework between the EU and US. If a country lacks an adequacy decision from the EU, we would sign the EU Model Contract Clauses with the recipient. If TIG If Yiraphic will transfer personal data outside the EU/EEA, then TIG then Yiraphic will update this Privacy Policy with the applicable adequacy decision by the Commission regarding the transfer to such country, or a reference to the appropriate or suitable safeguards. It will be possible to obtain a copy of such appropriate or suitable safeguards by contacting TIG contacting Yiraphic as provided below.

Changes to our Privacy Policy


If you have questions or concerns about this Privacy Policy or our processing of your personal data, we encourage you to contact us in order for us to be able to resolve such matters us using the contact information below:

Total Internet GroupYiraphic

Kabelweg 37
1014 BA Amsterdam

Phone: +31 20 - 2181 000008

E-mail: legal@tiglegal@yiraphic.nlcom


If you for any reason would be dissatisfied with our use of your personal data, do not hesitate to contact us as provided above. If you, however, despite your contacts with us would consider that your rights under the General Data Protection Regulation (the GDPR, the EU regulation 2016/679) have been infringed, then you have the right to lodge a complaint with a supervisory authority.