CapsuleCRM for Jira makes retrieves contact details of issue reporters from Capsule and displays those details in Jira for easy access.

CapsuleCRM for Jira allows users to quickly add or edit contact details of reporters by clicking on the "edit in Capsule" button. You can read more about editing contacts here.

Users can also add new contacts to Capsule if a reporters doesn't have any contact details in Capsule by clicking the 'add' button when no reporter details are found. You can read more about adding new contacts here.

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