With CapsuleCRM for Jira, you can edit the contact details of reporter's directly from Jira. This makes it easy to keep your information up-to-date.
Updating an existing contact's details
When the contact details of a reporter are available in Capsule an "Edit in Capsule" button will be visible CapsuleCRM issue panel.
After clicking on the "edit in capsule" button you will be redirected to the Capsule "edit party" page. Here you can update the reporter's contact details.
When your done updating the contact details you can save the page and navigate back to Jira. Here the new contact details should be visible after a page refresh.